Privacy Policy

1. Introduction

Pixel Motion ("we", "us", or "our") operates D2CRadar (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. We are committed to protecting your privacy in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

2.1 Information You Provide

• Account registration details: name, email address, password
• Company name (optional)
• Payment information: processed securely by our payment partners (we do not store card numbers or UPI IDs)
• Support inquiries and correspondence

2.2 Information Collected Automatically

• IP address and approximate geolocation
• Browser type, version, and operating system
• Device information and screen resolution
• Pages visited, search queries, and filters applied
• Timestamps of access and usage patterns
• Cookies and similar tracking technologies

2.3 Information from Third Parties

If you sign in using Google OAuth, we receive your name, email address, and profile picture from Google. We do not access your Google contacts, calendar, or any other Google data.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Platform
• Process your subscription and payments
• Manage your account and credit balance
• Send transactional emails (account verification, password resets, payment receipts)
• Send product updates and announcements (you can opt out at any time)
• Monitor and prevent fraud, abuse, and unauthorized access
• Analyze usage patterns to improve user experience
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Payment processors: To process your subscription payments securely.
• Hosting and infrastructure providers: Supabase (database), Vercel (hosting), who process data on our behalf.
• Analytics services: To understand Platform usage and improve our services.
• Law enforcement: If required by law, court order, or government regulation.
• Business transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing
• Row-level security on database tables
• Regular security audits and monitoring
• Access controls limiting employee access to personal data

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential.

6. Cookies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and filter settings
• Analyze Platform usage
• Prevent fraud and abuse

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of the Platform.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements). Aggregated, anonymized data may be retained indefinitely.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your account and personal data
• Withdraw consent for marketing communications
• Export your data in a portable format
• Lodge a complaint with the appropriate data protection authority

To exercise these rights, contact us at support@d2cradar.com. We will respond within 30 days.

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.

10. Children's Privacy

D2CRadar is not intended for use by individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be notified to registered users via email.

12. Contact Us

For privacy-related inquiries, contact: