Refund & Cancellation Policy

Digital product

The D2C Radar data pack is delivered digitally and can be copied after access. Orders are therefore generally final once the delivery PDF has been downloaded.

When a refund may be issued

• You were charged more than once for the same order.
• A technical problem prevents access and our support team cannot provide the purchased file.
• A refund is otherwise required under applicable consumer law.

Cancellations

This is a one-time purchase with no recurring subscription, so there is no subscription to cancel.

Requesting help

Email support@d2cradar.com with your payment email and payment ID. We normally respond within three business days. Approved refunds are returned to the original payment method, subject to payment-provider processing times.